Statements

To look up your statement online, click on Statemetns under My Account.

This will take you to a the page displaying a list of your statements

Statements are a list of your transactions with Crane for the month that the statement covers.

So your November Statement includes a list of all the Invoices & Credit notes raised on your account over November.

The beauty of online statements is that you can open copies of your invoices up from right inside your statement as you’re checking them off.

NB: Your statement is a carbon copy of the statement you receive in the post or via email; therefore the amounts do not change to reflect payments made since the statement was issued.

To get a real time balance of how much you own now, click on Account Balance.

 

Open Your Statement

To open a statement from the statement list simply click on the statement number itself or the view icon on the far right hand side.

This will take you to a page displaying the statment corresponding to the number you clicked on.

To return to your statement list of statements simply click the Back button.

To clear your search results and start searching all over again, click the Clear All Filters button.
 

 

Printing Your Statements

To print a copy of your statement, simply open the statement you want to print and click the Download PDF icon at the top of the page.


This will pop open a dialogue box asking you if you want to open or save the file – choose Open and click OK.

This will pop open a copy of your statement in Adobe Acrobat, to print this copy simply click the Print icon at the top of the page or choose print from the file menu and follow the on screen instructions.


 

 

Searching for Statements by Date

If you know the date of the statement you are looking for you can enter this into the date range field and click search to bring it up straight away.


Once you’ve found the Statement you were looking for you can open it by clicking on the statement number itself or the view icon on the far right hand side.

To return to your statement list of statements simply click the Back button.

To clear your search results and start searching all over again, click the Clear All Filters button.
 

 

Searching for Statements by Number

If you know the number of the statement you are looking for you can enter this into the Statement Number field and click search to bring it up straight away.


Once you’ve found the Statement you were looking for you can open it by clicking on the statement number itself or the view icon on the far right hand side.

To return to your statement list of statements simply click the Back button.

To clear your search results and start searching all over again, click the Clear All Filters button.
 

 

Opening Invoices from Your Statement

The beauty of online statements is that they contain links to online copies of the invoices they include, this means when you’re reconciling your statement you can open the invoices from right inside your statement to check them off instead of having to fossick through your filing cabinet looking for the particular invoice.

To do this open a statement, and click on either the Invoice number of the invoice you want to open or the view icon next to it.

This will pop open a new window or tab displaying a copy of the invoice or credit note which you can either download as a PDF, email to someone, add to a project  or transfer the contents onto a Quote or Invoice to give to one of your customers.

To learn how to do this see the Help Section on Invoices & Credit Notes.

One you’ve checked off the copy of the invoice, to return to your statement simply close down the new Tab or window and your statement will still be open for you to click on the next invoice you want to check off.


NB: Be careful not to close down the whole browser
 

 

Account Balance

Account Balance provides you with a snap shot of your account as it stands now, to find out your current account balance, click on Account Balance under My Account.

This will take you to a page displaying your current account balance and the following information.

Account Balance

What does it all mean?

Labels Definition
Date As Of  
Credit Limit  
Date of Last Payment  
Total Outstanding  
Overdue  
Unapplied Cash  
Open Claim Amount